Monthly Archives: January 2011

VACANCY: HR Executive

Our client, is a multinational group of English Language Schools with its Head Office based in Malta. They are looking for an HR Executive to maintain and enhance the Company’s Human Resources function by coordinating, organising and implementing HR policies and
procedures.

Main Duties and Responsibilities:

- co-ordinating, organising, and implementing HR Policies & procedures
- driving and promoting a positive work culture
- development of HR initiatives and programmes for the Group
- ensuring compliance with local legislation and regulations

Key Skills/Attributes:
- an enthusiastic self-motivated person with the ability to drive and facilitate a positive culture and work environment
- strong organisational, interpersonal and communication skills are essential
- the ability to establish relationships and develop a good network is also crucial
- previous experience in HR
- knowledge of employment legislation and regulations
- konwledge of Microsoft Office Programmes
- a formal qualification in HR or a related field will be considered an asset

This is an excellent opportunity to join a young, dynamic and highly successful organisation. Please send your cover letter and CV in MS Word format to Manuela at careers@quadconsultancy.com

VACANCY: Marketing Co-Ordinator

Our client, is a multinational group of English Language Schools with its Head Office based in Malta. They are looking for an efficient, organised and meticulous individual to join their Creative Team as Marketing Co-Ordinator.


Main Duties/Responsibilities:

The selected candidate will be working on a varied amount of tasks ranging from general office administration, gathering information from all of our international schools, as well as taking on multi-level marketing projects. S/he will help the Marketing Manager co-ordinate various print and web-based marketing activities. This role calls for aperson who isn’t satisfied until the job is finished.

Skills/Attributes:
- Fluent in English
- A formal qualification in Advertising, Marketing, Communications or any other Marketing-related field
- Knowledge of Adobe Creative Suite
- A passion for photography and the design aesthetic (desirable)
- Outgoing, organised, and shows initiative

This is an excellent opportunity to join a young, dynamic and highly successful organisation. Please send your cover letter and CV in MS Word format to Manuela at careers@quadconsultancy.com

VACANCY: Marketing Manager

Our client, an International Language School based in Malta is looking for a natural leader to lead their Marketing team, and to take responsibility for a variety of multi-level campaigns with both B2B and B2C elements.

The selected candidate will be responsible for strategic planning to tactical implementation of various product lines, managing all aspects of campaigns and marketing material ideation, production, delivery and evaluation.

They are looking for an expert project manager and a multi-tasker– capable of juggling projects in an efficient and effective way to completion. The job incumbent will be responsible for evaluating market conditions and conducting market research to create marketing plans in order to support the company’s
international expansion.

Key Skills and Attributes:
- Creativity and resourcefulness
- Is able to take calculated and bold initiatives to effectively meet the clients’    expectations

Requirements:
- Fluent in English
- Has a global viewpoint and international experience
- Has 5+ years of directly-related B2C and/or B2B marketing experience
- A formal qualification in advertising, marketing or communications

This is an excellent opportunity to join a young, dynamic and highly successful organisation. Please send your cover letter and CV in MS Word format to Manuela at careers@quadconsultancy.com

Vacancies: Service Desk Agents

Our client is a leading supplier of ICT services to the iGaming market. With a broad range of support services and gaming platforms our client is expanding their team in Malta.

They are looking to expand the Service Desk team with the addition of three people in the Malta office. The Service Desk is the front line of operations, monitoring key gaming equipment and dealing with client support requests.

Main Responsibilities and Duties:
*Respond to customer’s service requests via email
*Administration of all servers and systems that are under the responsibility of the company
*Monitoring of all application and database servers
*Single point of contact for all customers and 3rd party suppliers of the company
*Solving problems in close co-operation with customers
*Compilation of SQL code to extract reports from the production databases
*Escalate reproduced issues to core and/or developers team for bug fixing

Knowledge and Skills:
*Basic Linux knowledge
*Understanding simple *NIX commands such as grep and less to query logfiles
*Working experience in SQL (Oracle & Postgres)
*Basic Java knowledge, HTML and JSP
*Any Perl, PHP or shell scripting would be a definite plus

Experience:
*Two years experience in working with 1st or 2nd line support
*Previous experience from a similar role and experience of the gaming industry

Language Skills
*English – fluent (written and spoken)

Personal Skills:
You are self driven, able to work on your own initiative and have excellent problem solving capabilities. It is important that you are service minded and a team-player.

Other:
The Service Desk operates all day, all night, all year. Service Desk personnel work on a shift basis and must be prepared to cover for other team members.

To apply, please send your cv in MS word format to Phil at careers@quadconsultancy.com

VACANCIES: Trust Managers

Our client is an international Banking and Financial services organisation with offices established locally.

Due to continued growth they are  seeking to recruit Trust Managers to work in the local offices. The chosen applicants will form part of a team of professional Trustees with experience in the administration of Trust relationships for both Maltese and foreign settlors/beneficiaries.

Duties and Responsibilities.
Reporting directly to the Deputy Head of Trust Services, the incumbents will have the following duties and responsibilities:

•    Develop and retain clientele
•    Provide clients with wealth planning advice and solutions
•    Work closely with both clients and their advisers in order to implement wealth management solutions with focus on succession, tax, cross-border matters and family governance
•    Manage own case load of trust relationships by reviewing investment positions and tending to queries or requests for advice by settlor/beneficiaries
•    Participate in strategic development and achieve revenue goals of the department

Qualifications.

The right persons will;

•    Be in possession of STEP or legal qualification or
•    Possess a degree or equivalent in Accountancy or Financial Services.

Skills and Experience.

Essential
•    Minimum of 4 years experience in the provision of trustee Services or similar fiduciary responsibilities
•    Excellent interpersonal skills, in particular presentation skills
•    Experience and a well-developed understanding of the trust business both locally and internationally
•    Ability to work under pressure and on own initiative within tight deadlines
•    Ability to negotiate with very senior people both within and outside the bank

Desirable
•    Working knowledge of financial, insurance and investment markets
•    Sales oriented with a deep knowledge of wealth planning, banking, investments and multi jurisdictional tax

Interested applicants should send their CV in Word format along with a detailed covering letter to Manuela at careers@quadconsultancy.com All applications will be treated in strict confidence.

VACANCY: Senior AML-CTF Compliance Manager

Our client is a leading law firm with a substantial international client base and a predominantly  corporate and commercial practice focusing mainly on financial services. Due to continuous growth they are now seeking the services of highly motivated and experienced Senior Anti Money Laundering – Counter Terrorist Financing Compliance Manager.

Purpose of Role

The selected candidate will be experienced in Anti-Money-Laundering-Counter Terrorist Financing, as s/he will assume a senior managerial leadership role in setting policy, establishing and maintaining systems, procedures and controls aimed at addressing the money laundering and terrorist financing risks affecting the Firm (which includes its related entities) in the services it provides, and to assist and advise all grades within the Firm in relation to its operations.

As a senior member of the AML/CTF team, the manager will play an active role in building on the Firm’s existing overall AML/CTF structures and procedures.
Key Responsibilities

o    Reviewing and auditing the Firm’s existing policies and procedures relating to all aspects of Anti-Money Laundering/Counter Terrorist Finance regulation and compliance;

o    Developing further policies and procedures in the field, as may be required going forward, and keeping abreast with developments in the field

o    Effectively implementing and updating proper systems and procedures in the AML-CTF field, throughout the Firm and adopting a leadership role in the  ongoing monitoring of relevant business

o    Working to identify and mitigate the risks associated with existing and new business

o    Assessing the impact on (and properly implementing necessary changes to) current and future policies and procedures of key legal and regulatory developments and international sanctions, and identifying industry best practice,  guidelines and related literature helpful in  the formulation, maintenance and enhancement of such policies and procedures

o    Providing staff members with expert advice on the Firm’s documentation, systems and procedures in this field

o    Leading in the development and operation of the Firm’s AML/CTF monitoring programme and developing further policies and procedures in this field as necessary

o    Developing and delivering tailored training programmes for the legal teams and support divisions, as well as for the Firm’s in-house academic institute (the Institute of Legal Studies);

o    Participating in the wider work of Risk Management Compliance (including country and political risk) and in ad-hoc projects, as required

o    Being responsible for the preparation and ongoing maintenance of internal documentary and other informational requirements in terms of applicable AML-CTF laws and regulations

o    Being available to directly participate within legal teams in respect of requests for assistance in the AML-CTF regulatory field by clients of the Firm.

 

Qualifications – Key Skills and Attributes:

o    University level of education, with significant hands-on AML-CTF experience (specifying where gained)

o    In- depth knowledge of key laws, regulations, guidance and best practices (both locally and internationally)

o    Client-focused with client-facing and persuasive communication skills (both written and verbal); confidence in being challenged

o    A team player able to build strong, open relationships with colleagues and clients, but also capable of working independently, on own initiative, determining priorities and meeting deadlines

o    Strong commercial orientation with proven ability to undertake comprehensive and diverse projects and good organizational skills

o    Ability to effectively implement agreed protocols across the Firm will be imperative

Interested applicants should send their CV in MS Word format along with a detailed covering letter to Manuela at careers@quadconsultancy.com

All applications will be acknowledged and treated in confidence.

VACANCIES: German Customer Support Operators

This is an exciting opportunity to join a dynamic, fast moving Malta-based iGaming company that is growing steadily.

The Customer Service Team provides assistance to a diverse range of customers who contact the company by phone, email or web chat. This selected candidates need to be fluent in German, good communicators, alert, and outgoing.

Responsibilities:
• Respond promptly and effectively to incoming customer calls and emails
• Contribute to the effective management of call volumes
• Ensure that complex customer issues are followed up and resolved in a timely manner
• Proactively develop customer relationships by maintaining contact at an appropriate level
• Contribute to the improvement of Customer Service Department’s performance
• Support Customer Service management in emergency situations
• Respond to all reasonable requests from Team Leader/Manager.
• Assist in the development of junior team members mainly by offering advice and coaching
• Act as an ambassador for the company as first point of contact
• Provide first line support for colleagues
• Create, develop and maintain effective working relationships with colleagues and external departments

Requirements:
Essential:
• Fluent in both English and German – written and oral
• Experience of using Microsoft Word, Excel and the Internet
• Previous experience in a call centre environment, preferably gaming
• High level of customer service skills
• Excellent verbal communication skills

Desirable:
• An interest and good all-round knowledge of Sports
• Good organisational and planning skills
• High level of attention to detail
• High level of customer service orientation, with a proven ability to see problems through to their resolution
• Excellent written communication skills
• Excellent interpersonal skills, with the ability to deal effectively and professionally with difficult customers
• Shows initiative and has the ability to take responsibility and make key decisions
• A proven team player with a ‘can do’ attitude
• Flexible approach to working in a dynamic and often hectic environment
• Passionate about providing excellent service

If you possess the relevant skills and knowledge for this role, please send your CV and covering letter in MS Word format to Manuela at careers@quadconsultancy.com.

Vacancies: Trust Administrators

Our client is a leading law firm with a substantial international client base and a predominantly corporate and commercial practice focusing mainly on financial services. Due to continuous growth they are now seeking the services of highly motivated and professional Trust Administrators to join an already established team.

Main Duties / Responsibilities:
To act in a fiduciary capacity to perform activities relative to the creation and administration of trusts under the terms of the governing trust documents.

Essential Functions:
•    Draft or work with lawyers to create legal document specifying provisions, duration, and details of the trust
•    Oversee process of transferring funds, securities, and other assets to trust and the opening of the Trust bank account
•    Ensure collection of income or proceeds from sales of assets and arrange deposit in trust bank accounts
•    Create ledgers entries to record all transactions within the Trust and maintain appropriate files
•    Arrange payment of liabilities, debts, and the disbursement of funds according to the needs of beneficiaries and terms of the trust deed
•    Invest trust assets in income-producing securities following investment guidelines within trust deed, and work with investment advisor to select the best investments
•    Prepare or supervise preparation & filing of tax returns for the trust and payment of any tax liability
•    Prepares financial accounts for beneficiaries, protector & settlor
•    Arrange and attend appropriate meetings with as required with interested parties

Additional Responsibilities:
May act as personal financial advisor according to the guidelines of the trust agreement and the wishes of clients.

Qualifications:
•    Willingness to study for and obtain the STEP Foundation Certificate and Diploma
•    Excellent communication skills both written and verbal
•    High level of organisational skill

Interested applicants should send their CV in word format along with a detailed covering letter to Manuela at careers@quadconsultancy.com

All applications will be acknowledged and treated in confidence.

Our client is a leading law firm with a substantial international client base and a predominantly corporate and commercial practice focusing mainly on financial services. Due to continuous growth they are now seeking the services of highly motivated and professional Trust Administrators to join an already established team.Primary Responsibilities 

• Preparation of Trustee Minutes and ancillary documents.
• Preparation of payment instructions, and monitoring execution of instructions.
• Preparation of minutes, and ancillary documents
• Monitoring client assets
• Liaising with clients and their advisers in respect of service issues, via telephone and other electronic interface.

Knowledge and Skills

• Familiar with the principles of Trust and Corporate administration in a Common Law Jurisdiction
• Recently qualified or approaching completion of STEP diploma or equivalent
• Minimum 2 years experience in administering trusteeships and fiduciary services.
• Ability to set own deadlines and work accurately to tight deadlines

Interested applicants should send their CV in word format along with a detailed covering letter to Manuela at careers@quadconsultancy.com
All applications will be acknowledged and treated in confidence.

VACANCY: Junior Systems Developer

Our client is a leading provider of affiliate marketing software based in Malta.

Their application powers some of the industry’s most successful and high volume affiliate programs by providing a single centralised complete solution.

They are looking for a Junior Systems Developer to join their expanding development team and design software components and provide the functions identified by the requirements or architectural solutions.

You will be part of a team of developers that converts the requirements into usable functionality and reflected in the system.

Key Responsibilities:
·You should demonstrate a deep knowledge of leading-edge products/technologies and industries
·Produce software code, software testing and documentation in line with the project requirements
·Meet the tight deadlines
·Understand the technology platform to enable successful implementation of new functionality and defect correction with minimal supervision
·Generate level of estimates for implementing a particular task or change request
·Exercise discretion and independent judgment to accomplish assignments
·Assist with technical integration and test activities
·Effectively use defect tracking and source control software
·Keep in touch with the external environment – emerging technologies, technical innovations, changes in design practices and up to date tools

Position Requirements:

·Diploma or University degree in Software Engineering or Computer science / or equivalent experience
·Proficient in GUI design best practices
·Familiar with object oriented programming (OOP)
·Knowledge of web application development in .NET Framework
·Web development knowledge: AJAX, JavaScript, HTML, JQuery, Web services
·Knowledge of SQL server
·Strong written and oral communications skills
·Team Player

To apply for this job, please send your CV and cover letter in MS Word format to Phil at careers@quadconsultancy.com

VACANCY: Bank Officers

Due to further growth of our client, a Merchant Bank based in Malta, is seeking to urgently recruit experienced Bank Officers to join their Trade Finance Team.

Preference will be given to applicants with 2 to 3 years experience in Trade Finance instruments, including Import/Export Letters of Credit, Documentary Collections, Guarantees and document checking.  Knowledge of French will be considered an asset.

The selected candidate needs to have good communication and interpersonal skills.

Main Responsibilities:
•    Issuing and advising of Import and Export Documentary Credits and Standby Letters of Credit
•    Reviewing of applications for issuance of Documentary Credits
•    Issuance of Back to Back Documentary Credits
•    Checking of documents under Documentary Credits
•    Processing of all events under Documentary Collections (Import & Export)
•    Processing of all events under Guarantees
•    Liaise with customers, buyers, beneficiaries, or other bank staff
•    Understand legal responsibilities relating to Money Laundering
•    Investigate and resolve queries and problems regarding documentation and payments
•    Calculate and review commissions

Core Competencies:
Knowledge:
•    ICC Uniform Customs and Practice for Documentary Credits (UCP600)
•    ICC Incoterms 2000 & 2010
•    Good grasp of supporting documents that fit trading criteria

Skills:
•    Ability to work with all levels of the organisation
•    Able to process complex trade finance instruments
•    Excellent team player
•    Open personality with energy and drive
•    Ability to be flexible and work within set timeframes and deadlines
•    Maintain accurate records

Interested applicants are to send a cover letter and CV in MS Word format addressed to Manuela at careers@quadconsultancy.com